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Can I export my data?

Yes - It’s your data so we make it easy for you to export!

To export your data:

  • Log into your account
  • Open the menu in the upper-right corner
  • Click on the ‘Storage, Export & Delete’ tab
  • Scroll down to the ‘Export Data’ section and click the button. Use the pull-down to select a file type for exporting (choose XLS to have all of your data in one file; choose CSV to have one file per data bit type). You may also download file attachments (see below).
  • You will receive an email when your export is ready (this may take several minutes)
  • Click the button in the email to download your TeamData account export

Please note: The download will be encrypted to protect your sensitive information. You will need to use a special archiver to open the file & will be required to enter your Master Password to decrypt it (We recommend WinZip for Windows users and iZip for Mac OS users).

To export your file attachments:

  • Log into your account
  • Open the menu in the upper-right corner
  • Click on the ‘Storage, Export & Delete’ tab
  • Scroll down to the ‘Export Data’ section and click the  button to export your file attachments
  • You will receive an email when your export is ready (this may take several minutes)
  • Click the button in the email to download your TeamData account export

Important: You can only export YOUR data & file attachments. You can not export data or files owned by others.

 

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